Privacy Policy

1 Introduction

ULLU Zero ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on iOS and Android devices.

2 Information We Collect

a. Location Data

To provide automatic gate and garage access, the App collects and processes your device's location data.

• Location data is processed locally on your device to detect proximity to authorized gates and garages.
• We do not store, log, or transmit your location data to our servers or third parties.
• Location access is required to operate the App's core features and must be granted as "Always" or equivalent background permission.
• Disabling or restricting location permissions may prevent key functionalities.

b. Account Information

We collect your email address to:

• Identify and authenticate you as an authorized user.
• Associate your access activity with your account.
• Enable property managers or administrators to grant or revoke your access.

c. Access Logs

The App maintains records of access events, including:

• Your email address.
• The gate or garage accessed.
• Date and time of access.

This information may be visible to authorized property managers or system administrators for security and audit purposes. No location coordinates or precise location tracking is included in these logs.

3 How We Use Your Information

We use your information solely to:

• Provide and maintain automatic gate and garage access.
• Authenticate users and authorize access.
• Maintain security and audit logs.
• Communicate with you regarding your account or access rights.

4 Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information with:

• Property Managers and System Administrators: For managing access permissions and reviewing access activity.
• Service Providers: Trusted third-party vendors who perform services such as hosting, maintenance, or analytics. These providers are contractually obligated to keep your data confidential and use it only for the services provided.
• Legal Requirements: When required by law, regulation, legal process, or government request.

5 Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction.

However, no security system is impenetrable, and we cannot guarantee absolute security.

6 Data Retention

We retain your account information and access logs only as long as necessary to:

• Provide access control services.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.

7 Your Rights and Choices

Access and Correction

You may request access to, correction, or deletion of your personal data by contacting us at the address below.

Permission Management

You can manage or revoke your location permissions at any time through your device's settings. Note that revoking permissions may disable app functionality.

Account Access

Property managers may grant or revoke your access rights at their discretion.

Children's Privacy

Our App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8 Third-Party Services

Our App may use third-party services for hosting, analytics, or crash reporting, including but not limited to cloud providers and monitoring tools. These third parties do not receive location data or other sensitive personal information beyond what is necessary to provide their service.

9 International Users

If you access the App from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where we or our service providers operate, which may have different data protection laws than your jurisdiction.

10 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or the App's features.

We will notify you of any material changes by updating the effective date and posting the new policy within the App and on our website.

Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

12 Consent

By using the ULLU Zero App, you consent to this Privacy Policy and the collection, use, and sharing of your information as described herein.

✦ App Store Privacy Disclosures

The following data labels apply to ULLU Zero as submitted to the Apple App Store and Google Play.